Movio Limited, located at Shed 12,City Works Depot, 90 Wellesley Street West, Auckland 1010, New Zealand, is responsible for your personal information or, where you are located in the United States, Movio Inc., located at 335 North Maple Drive, Ste 150 Beverly Hills, CA 90210, USA, is responsible for your personal information, and we take our data protection and privacy responsibilities seriously (Movio Limited or Movio Inc., being "Movio" "we" "us" or "our").
Sometimes Movio operates as a processor on behalf of a client, a separate legal entity, which is the data controller. For example, Movio provides software to its cinema clients and processes information on their behalf to provide those services. This Policy does not describe the processing of such information and we invite you to visit the applicable client's privacy policy for information about their privacy practices. Any questions that you may have relating to such personal information and your rights under data protection law should therefore be directed to the clients as the controller (i.e. the client determines the purposes for which and the means by which your personal information is processed), not Movio. Please see the Madex Service Privacy Notice [insert link] which provides further details about the use of personal data where we act as a processor on behalf of our clients in relation to the provision of our Madex service.
This privacy policy explains how we collect, use and share personal information in relation to the website www.madex.co and in the course of our business activities, including:
We may amend this privacy policy from time to time to keep it up to date with legal requirements and the way we operate our business, and we will place any updates on this webpage. This privacy policy was last updated on 13 May 2022. Please regularly check these pages for the latest version of this notice. If we make fundamental changes to this privacy policy, we will seek to inform you by notice on our website or email.
This privacy policy does not apply to your use of a third party site.
We collect information about you if you register with or use our website or services, work with us as a business partner, register or attend an event organised or hosted by us, apply for a job with us, subscribe to our newsletter or other forms of marketing communications, respond to a survey or fill out a form created or sent by us, or if you otherwise contact us (together, "Services").
We may also collect personal information from third parties, such as your employer, public databases or social media networks.
Personal information we collect from you and use if you use our website or Services
Contact information – such as your title, name, email address, phone number, address. We use this information to operate, maintain and provide the Services to you. We also use this information to communicate with you, including sending service-related communications, employment-related communications and marketing communications in accordance with your preferences.
Device data – including data about the type of device or browser you use, your device's operating software, your internet service provider, your device's regional and language settings, and device identifiers such as IP address and Ad Id.
Location information – other than information you choose to provide us, we do not collect information about your precise location. Your device's IP address may help us determine an approximate location to ensure content made available to you through our Services or marketing channels is relevant to the city or country you are using your device in.
Troubleshooting information – should you require assistance from our Services Team in relation to issues with our Services, website, your account etc., we may require your personal details in order to address the issue, such as your user name and user ID.
Preferences – such as preferences set for notifications, marketing communications and how our website is displayed. We use this information to provide notifications, send news, alerts and marketing communications and provide our Services in accordance with your choices and also to ensure that we comply with our legal obligation to send only those marketing communications to which you have consented.
Information provided by other sources - from time to time, we may receive information about you from other entities and other users. We may obtain information from other sources to enhance or supplement our existing user information. We may also collect information about you that is publicly available.
We will use the personal information we collect to operate, maintain and provide to you the features and functionality of the Services, to communicate with you, to monitor and improve the Services and business, and to help us develop new products and services.
Notwithstanding the above, we may use information that does not identify you (including information that has been aggregated or de-identified) for any purpose except as prohibited by applicable law. For information on your rights and choices regarding how we use information about you, please see the "Legal rights available to help manage your privacy" section below. Please see our Cookie Policy for information about how we use cookies and similar tracking technologies to collect information. In addition to the technologies listed in our Cookie Policy, we use the following:
Please see our Cookie Policy for information about how we use cookies and similar tracking technologies to collect information. In addition to the technologies listed in our Cookie Policy, we use the following:
We will only collect, use and share your personal information where we are satisfied that we have an appropriate legal basis to do this (namely, that the processing is necessary for our legitimate interests and/or for compliance with a legal obligation to which we are subject). This is because:
If you would like to find out more about the legal basis for which we process personal information, please contact us.
We share your personal information in the manner and for the purposes described below:
If, in the future, we sell or transfer some of or all of our business or assets to a third party, we may disclose information to a potential or actual third party purchaser of our business or assets.
How we use personal information to keep you up to date with our products and services
We may use personal information to let you know about our products and services that we believe will be of interest to you. We may contact you by email, post, or telephone or through other communication channels that we think you may find helpful. In all cases, we will respect your preferences for how you would like us to manage marketing activity with you.
To protect privacy rights and to ensure you have control over how we manage marketing with you:
We recommend you routinely review the privacy policies and preference settings that are available to you on any social media platforms as well as your preferences within your account with us.
When and how we undertake profiling and analytics
We use performance cookies like Google Analytics to recognise and count the number of visitors/users of our website and to see how such visitors/users move around our website when they are using it.
For more information about how we use profiling and analytics, and your opt-out choices related to those practices, please visit our Cookie Policy.
We offer parts of our Service through websites, platforms, and services operated or controlled by separate entities. Some examples include:
Brand Pages. We may offer our content through social media. Any information you provide to us when you engage with our content (such as through our brand page is treated in accordance with this Privacy Policy. Also, if you publicly reference our Service on social media (e.g., by using a hashtag associated with Company in a tweet or post), we may use your reference on or in connection with our Service.
Please note that when you interact with other entities, including when you leave our Service, those entities may independently collect information about you and solicit information from you. The information collected and stored by those entities remains subject to their own policies and practices, including what information they share with us, your rights and choices on their services and devices, and where they store information. We encourage you to familiarize yourself with and consult their privacy policies and terms of use.
We operate on a global basis. Accordingly, your personal information may be transferred and stored in countries outside the country you are located in, including the EU, New Zealand and the United States of America, that are subject to different standards of data protection.
We will take appropriate steps to ensure that transfers of personal information are in accordance with applicable law and carefully managed to protect your privacy rights and interests and transfers are limited to countries which are recognized as providing an adequate level of legal protection or where we can be satisfied that alternative arrangement are in place to protect your privacy rights. To this end:
You have a right to contact us for more information about the safeguards we have put in place (including a copy of relevant contractual commitments) to ensure the adequate protection of your personal information when this is transferred as mentioned above.
We have implemented and maintain appropriate technical and organisational security measures, policies and procedures designed to reduce the risk of accidental destruction or loss, or the unauthorised disclosure or access to such information appropriate to the nature of the information concerned. Nevertheless, transmission via the internet is not completely secure and we cannot guarantee the security of information about you. If you have any questions about how we store your information, please contact us via the "Contact Us" section below.
Measures we take include:
As the security of information depends in part on the security of the computer you use to communicate with us and the security you use to protect User IDs and passwords, please take appropriate measures to protect this information.
We will store your personal information for as long as is reasonably necessary for the purposes for which it was collected, as explained in this privacy policy. Where your information is no longer needed, we will ensure that it is disposed of in a secure manner within 20 business days. In some circumstances we may store your personal information for longer periods of time, for instance where we are required to do so in accordance with legal, regulatory, tax, accounting requirements.
In specific circumstances we may store your personal information for longer periods of time so that we have an accurate record of your dealings with us in the event of any complaints or challenges, or if we reasonably believe there is a prospect of litigation relating to your personal information or dealings.
Our Services are intended for a general audience, and are not directed at children under (16) years of age or under (18) years of age in the UK.
We do not knowingly gather personal information (as defined by the U.S. Children's Privacy Protection Act, or "COPPA") in a manner not permitted by COPPA. If you are a parent or guardian and you believe we have collected information from your child in a manner not permitted by law, contact us at privacy@movio.co. We will remove the data to the extent required by applicable laws.
We do not knowingly "sell," as that term is defined under the CCPA, the personal information of minors under 16 years old who are California residents. For more information, please review the Additional Disclosures for California Residents section below.
A cookie is a small text file containing small amounts of information which is downloaded to / stored on your computer (or other internet enabled devices, such as a smartphone or tablet) when you visit a website.
Cookies may collect personal information about you. Cookies help us remember information about your visit to our website, like your country, language and other settings. Cookies allow us to understand who has seen which webpages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our website. They can also help us to operate our website more efficiently and make your next visit easier. Cookies can allow us to do various other things, as explained further in our Cookie Policy which you can access by clicking on the link below.
For more information about the types of cookies we use, how they work and information about how to manage your cookie settings, please visit our Cookie Policy. Please be aware that if you disable or remove tracking technologies some parts of the Service may not function correctly.
Do Not Track. Your browser settings may allow you to automatically transmit a "Do Not Track" signal to online services you visit. Note, however, there is no industry consensus as to what site and app operators should do with regard to these signals. Accordingly, unless and until the law is interpreted to require us to do so, we do not monitor or take action with respect to "Do Not Track" signals. For more information on "Do Not Track," visit http://www.allaboutdnt.com.
Subject to certain exemptions, and in some cases dependent upon the processing activity we are undertaking and where your personal information originates from, you have certain rights in relation to your personal information.
Legal rights for residents of the European Economic Area:
If you are resident in the European Economic Area, under European law you have the following rights in respect of your personal information:
If you wish to access any of the above rights, we may ask you for additional information to confirm your identity and for security purposes, in particular before disclosing personal information to you. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive.
You can exercise your rights by contacting us at hello@madex.co. Subject to legal and other permissible considerations, we will make every reasonable effort to honour your request promptly or inform you if we require further information in order to fulfil your request.
We may not always be able to fully address your request, for example if it would impact the duty of confidentiality we owe to others, or if we are legally entitled to deal with the request in a different way.
You have a right to request that we provide you with a copy of your personal information that we hold, and you have the right to be informed of; (a) the source of your personal information; (b) the purposes, legal basis and methods of processing; (c) the data controller's identity; and (d) the entities or categories of entities to whom your personal information may be transferred.
You have a right to request that we rectify inaccurate personal information. We may seek to verify the accuracy of the personal information before rectifying it.
You can also request that we erase your personal information in limited circumstances where:
You can ask us to restrict your personal information, but only where:
We can continue to use your personal information following a request for restriction, where:
You can ask us to provide your personal information to you in a structured, commonly used, machine‑readable format, or you can ask to have it transferred directly to another data controller, but in each case only where:
You can object to any processing of your personal information which has our legitimate interests as its legal basis, if you believe your fundamental rights and freedoms outweigh our legitimate interests.
If you raise an objection, we have an opportunity to demonstrate that we have compelling legitimate interests which override your rights and freedoms.
You can request that we change the manner in which we contact you for marketing purposes.
You can request that we do not transfer your personal information to unaffiliated third parties for the purposes of direct marketing or any other purposes.
You can ask to obtain a copy of, or reference to, the safeguards under which your personal information is transferred outside of the European Union.
We may redact data transfer agreements to protect commercial terms.
You have a right to lodge a complaint with your local supervisory authority if you have concerns about how we are processing your personal information.
We ask that you please attempt to resolve any issues with us first, although you have a right to contact your supervisory authority at any time.
California residents have certain privacy rights under the California Consumer Privacy Act of 2018, also known as the CCPA. The CCPA requires additional disclosures, and provides rights to know, delete, and opt-out, which are detailed below.
In the past 12 months, we have collected the following categories of personal information listed in the CCPA:
For more information on information we collect, including the sources we receive information from, review the What Personal Information We Collect section. We collect and use these categories of personal information for the purposes described in that section, including to provide and manage our Service.
Movio discloses the following categories of personal information for commercial purposes: identifiers, commercial information, internet activity, geolocation data and inferences. We use and partner with different types of entities to assist with our daily operations and manage our Service. Please review the How We Share Personal information section for more detail about the parties we have shared information with.
If your personal data has been processed by us as a service provider on behalf of one of our customers and you wish to exercise any rights you have with such personal data, please inquire with our customer directly.
Consumers who are California residents (and not representatives of businesses, whether those businesses are our customers or others) have the right to know certain information about our data practices in the preceding 12 months. In particular, they have the right to request the following:
In addition, in certain circumstances California consumers have the right to delete the personal information we have collected from them.
To exercise any of these rights, California consumers should submit a request by through our online form available at http://movio.co/contact/ or by emailing us at hello@madex.co or the postal address below. In the request, please specify which right you are seeking to exercise and the scope of the request. We will confirm receipt of your request within 10 days. We may require specific information from you to help us verify your identity and process your request. If we are unable to verify your identity, we may deny your request to know or delete.
Movio does not sell (as that term is defined in the CCPA) the personal information we collect via this website (and will not sell it without providing a right to opt out). We use and partner with different types of entities to assist with our daily operations and manage our Services. Please review the How We Share Personal information section for more detail about the parties we have shared information with.
You can designate an authorized agent to submit requests on your behalf. However, we will require written proof of the agent's permission to do so and verify your identity directly.
You have the right not to receive discriminatory treatment by us for the exercise of any of your rights.
California's "Shine the Light" law permits residents of California to request certain details about how certain types of their information are shared with third parties and, in some cases, affiliates, for those third parties' and affiliates' own direct marketing purposes. Movio does not share personal information as defined by California's "Shine the Light" law with third parties and/or affiliates for those third parties' and affiliates' own direct marketing purposes.
Residents in other jurisdictions may also have similar rights to the above. Please contact us at if you would like to exercise one of these rights, and we will comply with any request to the extent required under applicable law.
The primary point of contact for all issues arising from this privacy policy is our privacy team ("Movio Privacy"). Movio Privacy can be contacted electronically by emailing privacy@movio.co or by post to Movio Privacy at Shed 12, City Works Depot, 90 Wellesley Street West, Auckland 1010, New Zealand.
If you have any questions, concerns or complaints regarding our compliance with this privacy policy, the information we hold about you or if you wish to exercise your rights, we encourage you to first contact Movio Privacy. We will investigate and attempt to resolve complaints and disputes and make every reasonable effort to honour your wish to exercise your rights as quickly as possible and, in any event, within the timescales provided by applicable data protection laws.
You have a right to lodge a complaint with your local data protection supervisory authority (i.e. your place of habitual residence, place or work or place of alleged infringement) at any time. We ask that you please attempt to resolve any issues with us before your local supervisory authority.
This Policy has been designed to be accessible to people with disabilities. If you experience any difficulties accessing the information here, please contact us via the details above to obtain this Policy in an alternate format.
Issue date of Privacy Policy: 13 May 2022